Privacy Policy KX88 — Your Personal Data Protection

KX88 collects various types of personal information to ensure our platform operates smoothly, securely, and in compliance with applicable legal requirements. Data collection is carried out transparently and only when there is a clear and legitimate need.

Information Provided Directly

• Full name, date of birth, gender, and identity card or passport number during the registration and identity verification (KYC) process.
• Email address, phone number, and residential address submitted when opening an account or updating your profile.
• Financial information including bank account numbers, bank names, and registered digital wallet details for deposit and withdrawal purposes.
• Supporting documents submitted during the KYC process, such as copies of your identity card, bank statements, or utility bills as proof of address.
• Any information you share while interacting with our customer support team via live chat or other channels.

Automatically Collected Information

• Your IP address, device type, operating system, browser type, and screen resolution each time you access the kx88 platform.
• Gaming activity data including game types played, bet amounts, game outcomes, and transaction history.
• General geolocation information based on IP address to meet regional compliance requirements.
• Platform usage data such as pages visited, access times, and navigation patterns collected via cookie and server log technologies.

KX88 uses the personal information collected for the following purposes, all of which are lawful, necessary, and directly related to providing you with the best possible service as a user of our platform.

We will not use your personal data for any purpose other than those stated above without first obtaining your consent. If you have given consent to receive marketing communications, you may withdraw that consent at any time by contacting our support team.

KX88 takes the security of your personal data very seriously. We have implemented multiple layers of technical and organisational safeguards to protect your data from unauthorised access, loss, or damage.

• All personal data is stored on servers protected by strong data encryption (AES-256) and enterprise-grade firewalls monitored around the clock.
• Access to users' personal database is restricted to authorised personnel only, and every access is recorded in a secure audit log.
• Two-factor authentication (2FA) is applied to all internal staff accounts with access to user data.
• Regular security testing, including penetration testing and security audits, is conducted by independent third-party experts.
• Data backups are performed automatically and stored in separate secure locations to ensure service continuity under any emergency.

While we implement comprehensive security measures, no system can guarantee absolute security in today's digital landscape. We encourage you to take your own precautions, such as using a strong password, not sharing your login credentials, and keeping your device up to date with the latest security updates.

KX88 firmly believes your privacy is a priority. We do not sell, rent, or disclose your personal information to third parties for their own commercial marketing purposes. However, there are limited situations where data sharing is necessary and lawful.

Situations Where Data May Be Shared

• Third-Party Service Providers: We share necessary data with payment providers (such as banks and digital wallets), game providers, and technology infrastructure providers that help us operate the platform. They are bound by strict confidentiality agreements and may only use your data for purposes we have specified.
• Legal Requirements: KX88 fully complies with any lawful instructions from authorities, including law enforcement agencies, regulatory bodies, and courts with valid jurisdiction.
• Fraud Prevention: In certain cases, information may be shared with fraud prevention agencies or other platforms within our network to protect the integrity of the overall online gaming ecosystem.
• Business Transfers: In the event of a company merger, acquisition, or asset sale, user information may be transferred as part of that transaction. You will be notified in advance should this occur.

KX88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website. They help us remember your preferences and understand how you use our platform.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly. This includes login session cookies and security cookies. Without these cookies, certain core platform functions will not operate.
• Performance Cookies: Collect information on how visitors use our platform, such as the most frequently visited pages. This data is used to improve overall performance and user experience.
• Functional Cookies: Allow the platform to remember choices you have made, such as language, region, and display settings, to provide a more personalised experience.
• Analytics Cookies: Help us understand usage patterns on an aggregated and anonymised basis for the purpose of improving our products and services over time.

You can manage and delete cookies through your browser settings at any time. However, disabling certain cookies may affect some functions on the kx88 platform. We recommend consulting your browser's help guide for more information on cookie management.

As a kx88 user and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by us. We are committed to respecting and facilitating the exercise of these rights.

• Right of Access: You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days and may be subject to a reasonable administrative fee.
• Right to Rectification: If you find that any personal information we hold about you is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Restriction of Processing: You may request that we restrict the processing of your data under certain circumstances, such as when you dispute the accuracy of the data or during a complaint investigation.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time, and kx88 will comply with such requests promptly.
• Right to Erasure: Under certain circumstances and subject to our record-keeping obligations, you may request the deletion of your personal data from our systems.
• Right to Withdraw Consent: You may withdraw consent for data processing that relies on your consent (such as marketing) at any time, without affecting the validity of any prior processing.

KX88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. Once that purpose has been met or is no longer relevant, your data will be securely deleted or anonymised.

Once the retention period expires, your personal data will be permanently deleted from all our active systems in accordance with approved secure deletion procedures. Data used for statistical or research purposes will be fully anonymised prior to any further use.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how kx88 handles your personal data, our team is available to assist you at any time.

• Privacy Email: [email protected] — for all enquiries related to data protection and privacy.
• Live Chat: Available 24/7 directly on the kx88 platform for faster response.
• Response Time: We are committed to responding to all privacy enquiries within 3 business days.
• Written Request: For access rights or data deletion requests, please include your account number and a copy of your identification for verification.